Unit 21 Broadmead Business Park
Broadmead Road, Stewartby
Bedfordshire, MK43 9NX

Tel: 01234 766738
Fax: 01234 766739

sales@nu-careproducts.co.uk
accounts@nu-careproducts.co.uk

Paper & Tissue Products
Medical Gloves
First Aid & Accessories
Bandages & Tapes
Wound Dressings
Minor Operations
Instruments & Instrument Packs
Protective Consumables
Needles & Injection Accessories
Blood Collection & Infusion Products
Sutures
Testing & Analysis
Gynaecological & Proctology
Scalpels & Blades
Respiratory
Ear, Nose & Throat
Blood Pressure
Dental
Chiropody
Tattoo
Beauty
Patient Care
Hand Hygiene
Infection Control
Housekeeping & Stationery
Brands:
Clinell® Range *NEW*

TERMS AND CONDITIONS


  • Prices
  • Packing and Delivery
  • Returning Goods
  • Conditions of Payment
  • Trade Description Act
  • Cancellation Policy

  • Prices

    All prices quoted are subject to the addition of V.A.T at the current rate, unless a valid exemption certificate is produced in advance.
    The prices on this web site supersede all previous published prices Nu-Care Products Ltd reserve the right to change prices without prior notice.


    Packing and Delivery

    All delivery charges are subject to V.A.T, Orders are subject to a packing and delivery charge at the following rates:
    (Please note that V.A.T is NOT exempt on carriage)

    Standard Delivery RatesPrice
    UK Mainland - Orders Under £95.00 Net£6.95
    UK Mainland - Orders Over £95.00 NetFree
    Northern Ireland - All Orders£12 Per Parcel We will quote you on how many parcels your order will be and recommend a suitable delivery method.
    Scottish Highlands & Offshore Isles - All Orders£12 Per Parcel
    Southern Ireland - All Orders£17 Per Parcel

    The above delivery rates are for a 2-3 day delivery service, you will be notified of any delays as soon as possible.

    Upgraded Service Delivery RatesPrice
    UK Mainland - Next Day Delivery Before 12pm£8.50 Per Parcel Quoted per parcel, please request a delivery quotation if in doubt. Excludes some parts of Scotland and Offshore Isles. Orders are to be placed before 12pm on the day of dispatch. Subject to stock availability.
    UK Mainland - Next Day Delivery Before 10:30am£18.50 Per Parcel
    UK Mainland - Saturday Delivery£16.50 Per Parcel

    The above delivery rates are for a 2-3 day delivery service, you will be notified of any delays as soon as possible.


    Returning Goods

    Nu-Care Products Limited will assume that all goods delivered are in good condition unless otherwise notified.
    Any shortages, discrepancies or breakages must be advised by telephone within 3 working days of order receipt of order.

    When delivery is made it is advised NOT to refuse any parcels as we are not responsible for unauthorised returning of goods. Failure to comply with these requirements will result in no refund being issued for damaged stock.

    We will arrange collection and accept returned goods for the following reasons only:

    1. Goods delivered in error by Nu-Care Products Limited
    2. Through Product Recall due to a third party instruction
    3. Where a fault is discovered with a product

    All collections of returned goods should be arranged by Nu-Care Products Limited, and suitably packed by the customer to avoid damage during transit.
    Collection charges will apply for incorrectly and or over ordered goods. Please note that incorrectly ordered goods or sterile products are not eligible for returns or credit.


    Conditions of Payment

    For customers whom hold a credit account with Nu-Care Products Ltd, payment is due no later than 30 days from date of invoice. Nu-Care Products Limited reserve the right to charge interest on overdue amounts. Nu-Care Products Limited retain ownership of all goods until such point that full payment has been made.


    Trade Description Act

    We endeavour to ensure products are described and advertised as accurately as possible, however cannot be held responsible for any errors that may occur within our publications or web site, nor any manufacturers' specification changes. Nu-Care Products Limited reserve the right to amend specifications on all products without prior notice.

    Nu-Care Products Limited are licensed wholesale dealers, License Number: WDL/20961/1 authorised to supply (GSL) General Sale List products under the Medicines Act. Our premises, handling and distribution have been approved by the Department of Health.

    Nu-Care Products Limited reserve the right to change our terms and conditions at any time.


    Cancellation Policy

    Orders may be cancelled with Nu-Care Products Ltd within 72 hours notice from the time of placing the order, however *special order items such as Vacutainer tubes, sutures & *non-stock items which are ordered in specifically for a customer may not be cancelled.
    In the case that your order has not been dispatched during the cancellation period then no charges will be incurred & you will receive a refund if applicable, however if your order has been dispatched an £9 redirecting/collection charge will incur unless the customer wishes to return the order at their own cost.
    * We are happy to order in products that we do not ordinarily sell but unfortunately we can not accept a cancellation for these items, this also applies to certain Vacutainer tubes & sutures, for more information about these kind of products please contact our sales team.
    Tel: 01234 766 739 e-mail: sales@nu-careproducts.co.uk


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